Privacy Policy Information

Privacy Policy
Effective Date: June 22, 2026  |  Last Updated: June 22, 2026


Smith Auto Detailing LLC ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services — including when you provide your phone number for SMS/text message communications.Please read this policy carefully. If you do not agree with its terms, please do not use our services or provide your personal information.


1. Information We Collect
Information You Provide Directly:
We may collect the following types of personal information that you voluntarily provide to us:
Full name
Email address
Phone number (including mobile/cell phone numbers)
Physical address or service location
Vehicle make, model, and year
Service preferences and appointment details
Payment information (processed securely through third-party payment processors)
Messages, feedback, and inquiries you submit to us
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Information Collected Automatically:
When you visit our website, we may automatically collect certain technical information, including:
IP address and browser type
Pages viewed and time spent on our site
Referring website or source
Device type and operating system


2. How We Use Your Information
We use the personal information we collect to:
Schedule and fulfill auto detailing appointments and services
Send appointment reminders, confirmations, and follow-ups
Communicate with you about your service inquiriesSend promotional offers, seasonal specials, and service updates (only with your consent)
Process payments and maintain transaction records
Improve our services and customer experience
Respond to your questions, comments, or complaints
Comply with applicable legal obligations


3. SMS / Text Message Communications
📱 SMS Consent & Opt-In
By providing your mobile phone number and expressly consenting to receive text messages from Smith Auto Detailing LLC, you agree to receive SMS and MMS messages from us, which may include:
Appointment reminders and confirmations
Service status updates and completion notifications
Promotional messages, special offers, and discounts
Follow-up satisfaction messagesResponses to your text message inquiries
Message frequency may vary. Standard message and data rates may apply based on your carrier plan.

🔒 No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services used to deliver communications on our behalf.

Opt-Out Instructions:
You may opt out of receiving SMS messages from us at any time by replying STOP to any text message you receive from us. After sending STOP, you will receive a final confirmation message and will no longer receive SMS messages from Smith Auto Detailing LLC. To rejoin, simply sign up again through our website contact form or text us directly.

Help:
If you experience any issues with our messaging program, reply HELP for assistance, or contact us directly at the information provided in the Contact Us section below.

Carrier Disclaimer:
Carriers are not liable for delayed or undelivered messages. Message and data rates may apply. For questions about your text or data plan, please contact your wireless provider.


4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:

- Service Providers: We may share information with trusted third-party vendors who assist us in operating our business (e.g., scheduling software, payment processors, customer relationship management platforms). These parties are contractually obligated to protect your data and may only use it to perform services on our behalf.

- SMS Service Providers: We share your phone number with aggregators and providers of text messaging services solely to deliver SMS/MMS messages you have consented to receive. This data is not used for any other purpose by these providers.

- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a court order or government subpoena).

- Business Protection: We may share information to protect the rights, property, or safety of Smith Auto Detailing LLC, our customers, or others.

All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services used to facilitate our SMS communications.


5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain our business records, comply with legal obligations, and resolve disputes. SMS opt-in records and consent data are retained as required by applicable carrier regulations and industry standards.


6. Data Security
We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take steps to protect your personal information as well.


7. Your Rights and Choices
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Withdraw consent for SMS communications by replying STOP

To exercise any of these rights, please contact us using the information in the Contact Us section below.


8. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website.


9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal information.


10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we may delete it.


11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.


12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Smith Auto Detailing LLC
Edmond, Oklahoma
Email: admin@smithautosalon.com
Phone/SMS: 405-888-5035
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Effective Date: June 22, 2026 | Last Updated: June 22, 2026